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Principal DevOps Developer
Red Hat
Publication date: Nov 20th
Job type: Full Time
Category: Software Dev
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Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job Summary

The Red Hat Public Sector Consulting team is looking for a Principal Consultant to join our team. In this role, you will guide the adoption of Red Hat's container and middleware solutions in our key enterprise accounts, government agencies, and service provider partners. Through a series of interactions both in-person and remote, you'll win the trust and confidence of customer engineering, development, and operations teams by aligning their requirements and use cases with the functional capabilities of our solutions. As a Principal Consultant, you'll need to have a solid understanding of container and DevOps methodologies, tools, and of the ways in which they can be applied within an organization. You'll also play a crucial role in bringing together cross-functional teams from Red Hat's product business, product engineering, support, professional services, and sales teams to meet the needs of our most demanding customers. You'll serve as a customer advocate within these teams, architecting the right solutions and ensuring that those solutions are implemented and supported in an innovative and reliable way. Successful applicants must reside in a state where Red Hat is registered to do business.

Primary Job Responsibilities
  • Deliver successful discovery, analysis, and design workshops for small to medium teams of both technical and non-technical backgrounds that shape the customer use cases and architecture design decisions
  • Scope delivery projects and guide customers through successful pilot and production deployments
  • Oversee the design, creation, and delivery of content that enables Red Hat’s Presales, Consulting, and Customer Experience and Engagement (CEE) teams to sell, service, and support our cloud solutions at scale
  • Work closely with government stakeholders to provide guidance in the implementation of Red Hat OpenShift with a DevOps focus, using a broad set of Middleware frameworks
  • Implement enterprise solutions based on Red Hat OpenShift, integrating with Red Hat OpenStack Platform and similar Infrastructure-as-a-Service (IaaS) technologies as well as application development tools and software life cycle processes
  • Work closely with product business, product engineering, consulting, support, and sales teams to ensure excellent customer experience with Red Hat's offerings
  • Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk
  • Work with customers to foster a metric-oriented, continuous improvement of their processes
  • Create next-generation application platform automation solutions based around containers and container orchestration using technologies like Red Hat Enterprise Linux (RHEL), Red Hat Ansible Automation, Docker, and Kubernetes
  • Demonstrate expertise in cloud, container, and DevOps communities by producing outstanding whitepapers and webinars, code contributions to relevant projects, and speeches at industry-leading conferences
  • Work with customers to advocate across teams to enhance the delivery capabilities of Red Hat OpenShift and a DevOps methodology
  • Work with customers on the writing of business justifications if needed

Required Skills
  • Background in architecting and designing complex customer solutions in a rapidly evolving technology field
  • 8+ years of experience in a solutions architect, enterprise architect, or architect consulting delivery role
  • 4+ years of experience focused on cloud environments and their supporting infrastructures
  • 2+ years of experience focused on containers, Kubernetes, and DevOps
  • Solid background in consultative customer engagement with either a major consulting services team or within the services division of a major software company
  • Proven record of working in a strategic advisory capacity to senior IT and business executives
  • Outstanding written and verbal communication skills, including experience presenting to C-level executives at large firms
  • Solutions sales mentality in an environment with multiple offerings and solutions
  • Proven ability to work seamlessly with distributed cross-functional teams to achieve success on behalf of customers
  • Good balance of strategic and tactical skills with a high level of mental agility and capacity for original thought
  • Willingness to study and an ability to quickly learn and put new knowledge into practice
  • Passion for open source, software, tooling, and automation
  • Intermediate-level scripting skills in Bash or Python
  • Willingness to travel up to 25%
  • Ability to come work at a customer site in Baltimore, MD, Monday to Thursday

The Following Are Considered a Plus
  • Broad and deep technical experience with one or more container, virtualization, and cloud technologies like Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, Red Hat Virtualization, Kubernetes, Docker, VMware vSphere, Microsoft Hyper-V, Amazon Web Services (AWS), Microsoft Azure, etc.
  • Deep understanding of working with DISA, NIST, CIS, or STIG security guidelines and how to adhere to them
  • Experience across one or more vertical industry areas
  • Comfortable working with highly distributed teams, including interaction with open source communities via email and IRC
  • Experience working in a quality assurance (QA) role or working with service desk, bugzilla, Jira, ticketing systems, or bug tracking tools
  • Familiarity with security fundamentals at the infrastructure, including cloud and hypervisor, and operating system levels

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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