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Customer Engineering Manager, Google Cloud
Publication date: Nov 22nd
Job type: Full Time
Category: Software Dev
View all Google jobs

Remote locations may be available in Calgary.

Minimum Qualifications
  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 10 years of experience serving in the capacity of a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role.
  • Experience managing a team.
  • Experience with technology and the cloud computing market.

Preferred Qualifications
  • MBA or Master's degree in Computer Science.
  • Technical experience of web/internet related technologies, architecture across SAAS, PAAS and IAAS and competitive cloud productivity suites. Knowledge of solution architecture within web and mobile environments.
  • Proven ability to inspire and grow teams in a sales environment.
  • Ability to operate with enthusiasm and flexibility in a fast-paced, constantly evolving team environment.
  • Ability to effectively present to both technical and non-technical audiences, engaging C-Level in business and technology transformation.
  • Demonstrated organizational and project management skills.

About The Job

The Google Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineering Manager, you will utilize your excellent communication skills and act as a trusted advisor to help customers and clients realize optimal business potential from Google Cloud. You will solve key technical issues for our customers whilst liaising with the Product Marketing Management and Engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

You will lead a team of pre-sales engineers who engage with prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google’s Cloud technologies and address and overcome technical issues that arise throughout the process. You will lead efforts to develop solution innovation, working across the organization to identify the right assets and tools to drive customer engagement.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers & developers see the benefits of our technology come to life.

  • Manage a high performance team to deliver against assigned goals while prioritizing outstanding customer experience to customers and prospects.
  • Work with the team to drive adoption in the late cycle. Create activities and develop the strategy to resolve technical impediments and scoping out migration workloads.
  • Be responsible for technical aspects of solutions to include such activities as managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
  • Prepare and deliver product messaging in an effort to highlight Google Cloud Platform value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management and documents.
  • Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution providing best practice advice to customers.

At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form .

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